If you or someone you know needs immediate assistance, simply dial 2-1-1 or visit 211OC.org to search for local health and human service resources.
Individuals and families must navigate many systems to access the care and services they need to be healthy. This journey is difficult—sometimes impossible—because there is little coordination between or within our healthcare, housing, behavioral health, government, and social services systems. With the leadership of Orange County United Way’s key service, 2-1-1 Orange County (211OC), a network of cross‐disciplinary community partners are working together to ensure that all in Orange County are served equitability, efficiently, and effectively. We are committed to ensuring that all in Orange County feel connected and supported.
What is GetHelpOC™?
GetHelpOC adopts a community information exchange model. In this model, a network of partners, including nonprofits, government, and physical & behavioral health providers, are committed to coordinating care and sharing data so that individuals and families have equitable access to the care and support they need to improve their situation and to thrive.
GetHelpOC Power of Connection
• Network Partners: A collective approach with cross‐disciplinary community members & partners.
• Shared Language: People‐centered shared goals, tools, and outcome measurements including closed-loop referrals.
• Community Care Planning: Tools built within the technology that allows Network Partners to share individual demographic information, referral outcomes, care team members, historical data, which contributes to the community-wide care plans.
• Integrated Technology: A platform accessible to all Network Partners that integrates with other data platforms and leverages 211OC’s Contact Center and Resource Database.
• Real‐Time Data: Data collected allows the Network Partners to identify and respond to needs quickly.
GetHelpOC Impact
• 55 Network Providers
• 176 Direct Referral Services/Programs
• 370 Partner Network Users
• 1,484 Successful Client/Member Connections
- data as of 07/2024